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In thousands of transactions we have NEVER had a fraudulent transaction! Should an unauthorized charge appear on your credit card while shopping at TailsPetSupply.com, no worry, you will not be held responsible. Your card use is GUARANTEED SAFE while shopping at our site!

How do we protect your information?

Our sites, servers and data are all managed in one location. Using the latest security technology, we encrypt your data as it travels through the internet to our servers - forcibly removing anyone''s ability to view or change the information while you place the order. Unlike some websites, we never see your credit card data as it passes undisclosed privately from your bank to ours.

Our Promise...

Federal law sets a limit on your liability as a credit card hold for unauthorized charges to a maximum of $50.00. If you are subject to unauthorized charges while shopping at TailsPetSupply.com, simply report the matter to your credit card company per their rules and regulations.

We promise to pay the entire liability, up to the $50 if you are held responsible for this amount by your card company. To exercise this option, you must have notified your provider in a timely manner and it must be determined that the charges were not your fault while placing the order on our highly secure server.

Phone and Mail Orders

If you would still prefer to place your order by phone or mail, please checkout online and select Postal Mail option. Once you are finished checking out, you have the option to print an order form or call us with an order number.

To place an order by telephone please call us at (812)558-0048.

More Questions?

If you have additional questions about our Safe Shopping Guarantee, please EMAIL US!

See also:
Privacy & Security Policy
Customer Testimonials
Shipping and Returns

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